Application Support and Maintenance
Application Support and Maintenance (ASM) is a service that offered by IDS Indonesia for those of our customer who a has small of or no internal IT support team
You can outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT improvement roadmap – all at a fixed price.
Increase Efficiency
You'll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.
Control IT Costs
You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.
Economy of Scale
As your business grows, its support structure needs to grow, too. When you use a ASM service you can scale your business up or down with nothing more than a simple discussion.
Focus on Your Core Business
Stop worrying about IT Maintenance problems. Focus on your business. We will take care the rest. Let us provide the support you deserve.
Scope of Services
We deliver application support and maintenance based on Maintenance Contract that cover also our agreed Service Level Agreement (SLA), Maintenance Period and Scope of Works and Activities.
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